Tenancy Sustainment Service

We offer advice and short-term support to our tenants. The help includes:

  • managing your money and helping you budget so you can pay your rent and other bills
  • maximising your income by making sure you’re receiving the benefits you’re entitled to
  • applying for grants or funding in a crisis
  • setting up or managing your tenancy (e.g. liaising with utility companies, finding furniture etc)
  • security and safety around the home
  • advice on issues that may be putting your tenancy at risk
  • accessing education, work, training or volunteering opportunities
  • accessing services in your local community
  • liaising between different agencies on your behalf if necessary.

If we are unable to help you directly we will get you in touch with specialist agencies that can.

Handyman service

We offer a handyman service, in partnership with Interserve, which is free to council tenants if they meet the eligibility criteria. Tenants need to provide the materials required and the jobs must be one-off work only.

Find out more information from the leaflet.

For more information please contact our tenancy sustainment team on 01753 475111.