The council will provide emergency accommodation to rough sleepers during any periods of severe winter weather between 1 November and 31 March. Severe winter weather is considered to be a minimum of three or more consecutive nights at or below zero degrees Celsius.
Other circumstances of extreme weather conditions will be considered on a discretionary basis, please contact our Housing Needs Team on 01753 475111 for clarification.
We urge anyone sleeping rough to register for this provision now, so we can plan in advance. Please register, in person, at:
Our Severe Weather Emergency Protocol (SWEP) arrangements mean we can provide assistance to anyone:
If you are concerned about anyone, please call the StreetLink Reporting Line on 0300 500 0914.
If you see a rough sleeper who may need urgent medical assistance, please call 999 first without delay.